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Account & In-game Purchase FAQ

Posted: 02/19/19 8:03 am
by SecretaryGM Iris
Account & In-game Purchase

1 How to change in game name?
2 How to change image?
3 How to change city?
4 Account
4.1 How do I find my game ID?
4.2 How do I switch between accounts?
5 Can we sell, buy and share account?
6 Purchase Issues

1 How to change in game name?

Click on the avatar icon on the main interface→edit(Pen & Paper) icon→type the new name→then click on confirm.
Note: Changing name will consume 200 Gold.
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2 How to change image?

Click on the【Items】button in the game interface and purchase a Change Appearance item under the【Store】option.
Item will automatically go to 【My Items】 after purchase. Then click on the use button of the item and select OK, all designed image will be displayed. Then click on confirm after selecting the image you like, and the image will be changed.

You can also do the followings: click avatar> click the blue cycle symbol at the bottom right corner of the image, then you can change your appearance. You can click upload avatar to upload images from Albums or Take photos . Uploading your own photo is FREE.
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3 How to change city?

Leaders with mansion lower than lv. 6 and registered less than 3 days are able to change your city. And your cargo and cash cannot be over 500k respectively. Please do have a check, and if you aren't, you can click the Newbie Teleport prop, click Use, then enter the city you want to teleport, find yourself some place to locate.

4 Account

Account Issues:

How do I find my game ID?

You can do the followings: click your image-click the setting-click account, then you can find your game ID.
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How do I switch between accounts?

Your game account and progress can easily be transferred as long as it is linked to a Google or FB account! (IOS users can also bind account with apple account) Remember that each ID can only be linked to one Google or FB account.

You can click your image, click settings, click account, then click switch account to switch.
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5 Can we sell, buy and share account?

Selling, buying, sharing and gifting of Mafia City accounts are all a violation to our regulation.
Under these circumstances, we will no longer be able to guarantee the safety of the related accounts. Towards the accounts that have been transferred without the consent of Mafia City Studio, we retain the right to ban and no longer provide anymore services.


6 Purchase Issues

I just bought packs, but they never came through. What can I do?

While most of the transactions go smoothly, sometimes our servers might be slower than usual or might result in errors.

We appreciate your patience when this happens and ask that you please wait some time for your transaction to go through. If they do not appear, quit and restart Mafia City. Your packs should now be credited to you.

If all else fails, please contact our customer support and provide your payment receipt with order number and tell us what pack you bought exactly, we will get back to you as soon as we can.
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Please note that if you bought the monthly or weekly pack you need to collect your rewards from the fountain daily.
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Re: Account & In-game Purchase FAQ

Posted: 08/28/19 6:17 am
by unusual rose_S667
Thanks for the help

Re: Account & In-game Purchase FAQ

Posted: 09/18/19 5:52 am
by Emmylou Luedeman_S687
:u1F600: :u1F600: